Activate SYW Account FAQ – Verify Card Information and Review


Activate Your Citi Shop Your Way Card

Customers will need to activate their Shop Your Way Mastercard before they can make a purchase.

To activate the card please visit

You will need to verify the information on the front of your SYW card.

Trending: Citi Better Together Reward Program

Must be 18 years of age or older and a legal resident of the United States in order to obtain the Shop Your Way Mastercard.


Shop Your Way Mastercard Verify

Here is what you will need in order to verify the card online…

  • Card number
  • Name as it appears on the card
  • Security card
  • Last 4 Digits of the Primary Cardholder’s SSN Contact Information Contact

  • 1-877-816-9063 24/7 ADDITIONAL PHONE NUMBERS
  • MasterCard Technical Assistance 1-877-254-8073
  • TDD/TTY for the Hearing Impaired 1-877-816-8691
  • Outside the U.S., Canada, and Puerto Rico
  • Call Collect 502-522-1600
  • Shop Your Way General Inquiries P.O. Box 6282 Sioux Falls, SD 57117
  • PAYMENT ADDRESSES Shop Your Way Credit Card Payments P.O. Box 78024 Phoenix, AZ 85062-8024

If you’re under the gun and need to make a payment please consider overnight payments.


Need a credit card?



Shop Your Way Overnight Payment?

You can make an overnight payment by writing to “Shop Your Way Credit Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213

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More About This Card

A Shop Your Way Mastercard cardmember will earn 5% back on eligible gas station purchases and 3% back in points on eligible restaurant and grocery store purchases on the first combined purchases of $10,000 per the calendar year and then 1% thereafter.


What real people are saying about the Shop Your Way Program

“We love this card and could not live without it… literally” Megan R. – St. Louis MO


Other Cards to Consider?


Bottom Line

The Shop Way MasterCard offers an exceptionally high 5-percent rewards rate on your gas purchases, making it one of the most rewarding gas card.

If you spend a ton of money on gas this is a decent card… if not there are better rewards credit cards.

Check out the Chase Freedom Rewards Credit Card.

7 thoughts on “Activate SYW Account FAQ – Verify Card Information and Review”

  1. I received new cards!! Ones I have are supposed to be invalid now??? new cards have new numbers, cv# and a new expire date. WHY AM I GETTING THIS?????? the one I have is supposed to be good until 2021. I feel this is a scam but no one will answer any of my questions without name, address, and account #. Are you kidding me? I am not stupid . Then you can activate and I cant stop you!!!!!!!!!!!!!!! I will not do business this way. Too bad gentleman (from a foreign country ) could not answer me. Will not activate as I will never use CITI bank.

  2. I received a bill from this credit card. I do not have a Shop your way master card and have never had one.So do not use this bill!

  3. I received some new credit cards I did not request. Why do you do this then send a statement you will cancel the account because I am not using it. I did not want it.

    • I do not want this card. I am trying to cut back on my purchases and I do not want to be tempted to use the card for purchases. Thank you.
      I really liked Sears when I went to Jackson TN.

  4. I no longer have a Mastercard. I received you notice but I believe when Sears closed
    must have disposed it along with my Sears cards. Thanks anyway. al

  5. I received a letter stated that the new information provided was illegible
    or incomplete. The subscription to AOL was cancelled 08/09/20 also the
    .account for pro by AOL $5.50 for the subscription and $37.00 for the
    cancelation of AOL. My complain is they are still taking $5.50 from
    syw.mastercard. I have notified AOL they said it has been discontinued.
    Shop your way Sears Mastercard said it has been taken care of, you can
    notify me for further information:Account #ending 9226 Marguerite Brown.
    Thank you


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