Bank Of America CSL Plasma Card Login, Payment, Customer Service

Below, you will find information regarding your BOA CSL Plasma card. You will find a payment guide, information on how to sign in, and general customer service contact information.

Please visit www.bankofamerica.com/cslplasma to sign in to your account. Please have your username and password on hand.

This debit card is rewarded to customers who take the time to donate plasma. It is a convenient, reloadable, prepaid debit card to compensate the user for the time spent donating at a CSL Plasma donation center.

  • Activate or sign into a Bank of America CSL Plasma card account.
  • Must be 18 years of age or older and a legal resident of the United States.
  • Can be used anywhere BOA prepaid cards are allowed
  • Use the card to get cash worldwide at ATMs with the Visa or Cirrus logo
  • Use the card at Maestro merchants for purchases of goods and services, and you can request to receive cash back

The Bank of America Plasma Prepaid card can be used to buy what you want when you want until the money is depleted or save your funds for use on your next large purchase.

Customer Service

  • General Customer Service Help: 866-692-9282
  • 866-656-5913 TTY line for the hearing impaired
  • 423-262-1650 for Customer Service outside of the U.S.

Please note the toll-free “866” numbers are only accessible from within the U.S.

Mailing Address

  • The general customer service mailing address is “Bank of America Cardholder Services P.O. Box 8488 Gray, TN 37615-8488.”
  • Email: govandcorp@prepaidcard.bankofamerica.com with any questions or comments
  • For a transaction, errors are written to “Bank of America Cardholder Services P.O. Box 8488 Gray, TN 37615-8488.”

For any questions regarding your compensation or deposits to your prepaid debit card, please get in touch with your local CSL Plasma Center.

Quick Tips

Customers can also dial toll-free 1-866-692-9282 toll-free, 24 hours a day, seven days a week. Make sure you have your 16-digit Card account number and the last four digits of your Social Security Number ready when calling

  • THE CARD CAN NOT BE USED UNTIL ACTIVATED, AND A PIN IS SELECTED
  • You must be 18 years of age or older to apply
  • Bank of America employees are allowed to have the card
  • When you call or go online to activate your card, you will select a Personal Identification Number (PIN)
  • Your PIN is the access code to your account for all pinned point-of-sale purchases and ATM transactions

The CSL Plasma card can be purchased online anywhere the Visa logo is present.

Bank of America Contact Info

  • Written Correspondence: Bank of America Cardholder Services P.O. Box 8488 Gray, TN 37615-8488
  • https://www.visaprepaidprocessing.com/cslplasma
  • (866) 692-9282 for Customer Service, including activation of your card
  • (866) 656-5913 TTY line for the hearing impaired
  • (423) 262-1650 for Customer Service outside of the U.S.
  • Bank of America Cardholder Services P.O. Box 8488 Gray, TN 37615-8488 (use this mailing address if you need to request a list of transactions made with the card)

VisaPrepaidProcessing.com/cslplasma App

You can download the CSL Plasma Visa Prepaid App via the Google Play store or via the App Store for iPhone users.

Head on over to https://www.visaprepaidprocessing.com/cslplasma/Verify/Activate input the card number, and click on the continue tab (blue).

CSL Plasma Card Fees

  • $0 – Per purchase with signature
  • $1.75 – ATM withdrawal, in or out-of-network
  • $5 – Bank teller cash withdrawal
  • $5 – Bank teller cash withdrawal, international
  • $0 – Per purchase with PIN

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