BMW customers can log in to access our My Garage My Account, BMW Financial Services, BMW ConnectedDrive, and BMW Connected App.
Head on over to www.bmwusa.com/mybmw to login and access your account.
You must be a BMW owner and have access to the Internet.
New users will have to register in order to access a MyBMW account.
What is needed to register?
- First and last name
- Email address
- Confirm term and conditions
Please note if you already registered on BMW ConnectedDrive, from the BMW Connected app, from My Garage or My Account, it’s best to use that username and password here without registering again.
Please use an email address you have access to as you will need it for confirmation purposes.
BMW Key Replacement? If you need assistance with a replacement key, please contact your BMW Center directly. California resident? Please call our 24-hour helpline: 1-888-575-5397
Safety Recalls Safety and emission recall information is available 24 hours a day, by phone or online. 1-800-831-1117
Need a credit card: Apply for a Mercury Credit Card
BMW Payment Options
BMW Financial Services is here to help you get into the Ultimate Driving Machine of your dreams.
They offer tailored based financing for each person on an individual basis.
Must be 18 years of age or older and a legal resident of the United States in order to apply.
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BMWUSA.com Customer Service
- Online: www.bmwusa.com/contact-us
- Mail: BMW of North America, LLC 300 Chestnut Ridge Road Woodcliff Lake, NJ 07677-773
- Customer Relations via Phone: 1-800-831-1117 Hours of Operation Monday – Thursday 9:00 AM – 9:00 PM ET Friday: 9:00 AM – 6:00 PM ET
- BMW Genius Hotline: 1-844-4GENIUS (443-6487)
- Email: firstname.lastname@example.org
- Email 2: BMWiPerformance@bmwusa.com
Track My BMW
Track your BMW order from Germany to the U.S. Call 800-831-1117 and say “
Need to apply for financing?
Simply head on over to www.creditapp.bmwusa.com/Apply and apply online.
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